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Cancellation Policy Autohertz

Cancellation & Return Policy

Cancellation Terms

There may be certain orders that Autohertz is unable to accept and forced cancellation. Autohertz.com reserves the right, at Autohertz's sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in your order being cancelled include, without limitation, non-availability of the product or quantities ordered by you, non-availability of the service, inaccuracies or errors in pricing information, or problems identified by Autohertz's credit and fraud avoidance department. Autohertz.com may also require additional verification's or information before accepting any order. Autohertz will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

Frequently Asked Questions ?

Q. Can I Change My Order Before It is Shipped?

Yes, you can. Just reach us by connecting our customer service numbers or fill the contact form with order related queries.

Q. Can I Track My Order?

Yes, We shall provide you the tracking information once your order is shipped.

Q. Whether I Can Change My Order After My Order Is Shipped?

In this case you have to wait for the delivery at your end once you received it you can send the product back to us. You have to bear forward & return shipping charges.

Q. Q. CAN I RETURN THE PRODUCT ONCE RECEIVED AND GET A REFUND FOR THE SAME?

We do not provide refund for any order once it is shipped from our warehouse but you can exchange it with in 24 hours after receiving product.

Q. What Are Product Return & Refund Conditions ?

Return product must be in unused condition with all the original packaging and accessories. Return without complete accessories and packaging will not eligible for return & refund.

Q. What If The Received Product is Defective or Damaged?

We ensure proper packaging and quality check before the shipment. However if you received any defective or damage product. Email us the images or video of the product within 24-hours of receipt of shipment. We shall replace the product at our cost.

Q. Can I Cancel My Order After Placing It online?

Yes, you can cancel the order if it is not shipped. Please do inform us quickly by contacting us on our customer service numbers or email.

Q. In How Much Time I Will Get Refund If My Order Get Cancelled or Returned Successfully?

We shall issue refund within 2-5 working days.

Q. Can I Change My Order Before It is Shipped?

Yes, you can. Just reach us by connecting our customer service numbers or fill the contact form with order related queries.

Q. Can I Change My Order Before It is Shipped?

Yes, you can. Just reach us by connecting our customer service numbers or fill the contact form with order related queries.

Q. Will I Get Full Refund?

Refund will be processed after deducting payment gateway & shipping charges.

If You Have More Questions Or Any Doubt? Please Contact Us.